[I Heart Zappos](http://www.zazlamarr.com/blog/?p=240)
A story about great customer care. Why can't online companies act like locals?
(tags: [customerservice](http://del.icio.us/ddeery/customerservice) [business](http://del.icio.us/ddeery/business))
[The Grief That Made 'Peanuts' Good - WSJ.com](http://online.wsj.com/public/article/SB119214690326956694.html)
A review from Bill Watterson, creator of "Calivn and Hobbes", of a new Charles Schulz biography.
(tags: [peanuts](http://del.icio.us/ddeery/peanuts) [biography](http://del.icio.us/ddeery/biography))
[blognation Ireland » Blog Archive » Time for api.gov.ie?](http://ie.blognation.com/2007/10/16/time-for-apigovie/)
Irish blogger Conor O'Neill offers a great idea - why don't governments provide an open application-programming interface to their mounds of data? How about it U.S.A.?
(tags: [government](http://del.icio.us/ddeery/government))
[Cool Tool: ScanCafe](http://www.kk.org/cooltools/archives/001973.php)
Outsource your scanning of old photos and negatives. Sounds like a great service, and fairly affordable.
(tags: [scanning](http://del.icio.us/ddeery/scanning) [photo](http://del.icio.us/ddeery/photo) [slides](http://del.icio.us/ddeery/slides))